Welcome to Hilton Head Hideaway!

🌼A place to bee happy 🐝

Check in time is after 3:00PM, check out time is before 11:00AM. The door automatically locks and the door code changes after 11:00AM on your check out day, so please check through the whole house for any belongings before leaving. 🙂

For any questions, reach out to us through your booking site. We're always happy to help and reply ASAP 🌟

Using the front door lock: 🚪

To unlock from outside, enter your code and push the unlock button.

To unlock from inside, push the unlock button.

To lock from outside, push the lock button.

To lock from inside, push the lock button.

Please do not tamper with the door lock.

Important safety information:

There are two fire extinguishers under the kitchen sink. 🔥

There are no outlet covers.

The resort pool is fenced, but does not have a lifeguard on duty. 🌊

All staff at the resort are very helpful and knowledgeable, so feel free to stop by their drive through window or in the visitor office with any questions! 😊

Wild animals: please keep in mind that there are alligators, snakes, jellyfish, birds, fish, deer, raccoons, and sea turtles among our beautiful wildlife.

Do not feed or try to touch any wildlife. If you encounter an alligator in Palmetto Dunes that you believe to be aggressive or used to humans and you have a safety concern, contact Palmetto Dunes Dispatch at 843-785-1120.

❗This is a smoke-free home. Please do not smoke inside of the home. If smoking outside, please make sure doors and windows are closed completely.

Parking passes:

Parking passes for 4 wheeled vehicles are $15/day. 🚗

We will call your name into the Parking Pass Office and you will stop by the office to pick up your pass & pass when you arrive. The Pass Office is located on the right hand side after entering the resort. Follow the signs to the drive through window or you can park and go inside.

Keep your parking pass in clear view on your dashboard at all times while in the resort to avoid ticketing. You may be stopped to check your parking pass/or be handed an additional parking tag as you explore the resort.

Beach access: 🏖️

There are two beach access points that we recommend for your stay: The Dunes House and Disney's Beach House. Both are 0.8 miles from the home. They are about a 10 minute walk, depending on how excited you are for the beach!

They are a nice walk or bike ride. If you have a small child, we do recommend driving so they're not too tired on the walk back after all the fun at the beach. 🌞

Both access points are wheelchair accessible with ramps and a nice mat to get down to the beach. 🧑‍🦽

Activities: 🚴

The resort offers biking, fishing, golfing, kayaking, canoeing, swimming, tennis and pickleball courts! 🎾

Dial the Palmetto Dunes Resort activities line for help with any activity reservations or info: (888) 909-9566.

Reserve tee times, tennis and pickleball courts, and more!

To rent bikes, Kayaks, canoes, beach wheelchairs, strollers, cornhole boards, beach chairs/carts/wagons, or fishing gear, call Hilton Head Outfitters at 866-380-1783 or reserve online.

Cooking: 🍳

The kitchen is fully stocked with pots, pans, silverware, cooking utensils, and dishes. Just bring your favorite foods and spices and you're good to go! We also have a Keurig and a standard coffee pot for use!

Toiletries & cleaning supplies: 🧼

We have shampoo, conditioner, and hand soap for your use. We also leave a dish sponge, small bottle of dish soap, two laundry pods and two dishwasher pods for your convenience. 🌟

Bedding: 🛏️

Each bed has sheets, a duvet, and a ton of pillows! 😊

There are also throw blankets around the home.

TVs: 📺

There are smart TVs in the living room, and both bedrooms. The TV in the living room has cable. Please remember to sign out of any entertainment apps on the TVs before you leave. Please place remotes back into their rooms before leaving.

Babies/toddlers:

There is a pack and play in the master bedroom closet. 👶

There is a folding highchair in the second bedroom closet.

There are no outlet covers. ❗

Pets:

There is a $199 pet fee per stay.

We have a small bowl stand with two bowls and some fun dog toys ready for your four-legged friend! 🐶

Please pick up after your pet and dispose of waste appropriately.

Please keep dogs leashed at all times when outside for the safety of your pet and others.

Pool: 🌊

The resort pools are fenced, but do not have a lifeguard on duty.

Lights/ceiling fans in bedrooms: 💡

The ceiling lights and ceiling fans in both bedrooms are remote controlled. You can use the remote to turn lights/fans off and on and adjust the lighting settings. Please place remotes back into their rooms before leaving.

Outlets:

Please leave the outlets behind the couch in the living room and the equipment plugged into those outlets untouched. Any other outlets can be used.

Please leave lamps, TVs, cable box, and the bedside tables plugged in as they are.

If you plug anything into an outlet and it is not working, flip the light switch in that room and the outlet will work.

Security: ☎️

The Palmetto Dunes security team makes regular rounds to keep us all safe.

For emergencies, dial 911.

For non-emergencies, dial (843) 785-1120.

For the Pass Office, dial (843) 785-1125.

Games: 🃏

We have our favorite card and board games available for use in the living room cabinet under the TV.

Trash:

Trashcans are located in the kitchen under the sink and in both bathrooms. Before leaving, please remove trash from the indoor cans and place in the outdoor can. The outdoor can is located outside the kitchen door. Trash is picked up on Tuesdays and Fridays.

Sand:

Please shake sand off of towels and beach toys and gear before entering the home. There is a hose located by the front door and an outdoor shower located in the enclosed area next to the front door with access to the kitchen door.

Sand can build up in water pipes over time and cause damage to the home, so please try to remove as much sand as possible before entering the house/indoor showers/tub or putting clothing/towels in the washing machine.

Have any questions about your stay? Reach out to us here!

Helpful info for your stay